SSARvent

SSARvent — Terms of Use

Version: 1.1 · Effective date: 2026-10-11

These Terms of Use ("Terms") are an agreement between you and Solution Area Software SRL, a Romanian limited liability company with its registered office at Str. Eugen Ionesco nr. 67, Cluj-Napoca, Cluj, Romania, registered with the Trade Register under no. J2024033375002, CUI (tax ID) 50742006 ("we", "us", the "Publisher"), for the SSARvent application for Windows, Android and iOS, including its updates, documentation and the sample/demo content shipped with it (together, the "App").

Please read these Terms carefully. By installing, opening or using the App, or by ticking "I accept", you agree to these Terms and confirm that you have read the Privacy Policy. If you do not agree, do not install or use the App.

The most important points, in short:

  1. What SSARvent is for. SSARvent is a personal assistant that helps you remember and review conversations you take part in (transcript, notes) and suggests possible replies during formal or friendly conversations. It is not a medical device (section 1.5).
  2. Personal use. The App is intended for personal, non-professional use. We recommend that you do not use it for work or business conversations unless you have first informed the other participants, obtained their consent where required and complied with the GDPR as the person responsible for their data (section 4A).
  3. You must tell people and get their consent before the App transcribes a conversation, wherever the law, your employer, your school or the meeting platform requires it. You alone decide how you use the App and you are responsible for that use (section 4).
  4. No cheating, no deception. Do not use the App in job interviews, exams, tests, certifications or any assessment where outside help is not allowed, and do not use it to deceive or impersonate anyone.
  5. You bring your own AI provider. Transcript text goes from your device directly to the AI provider you choose, under your own account, at your own cost and under that provider's terms. We never receive it.
  6. AI can be wrong. Suggested replies, summaries and evaluations are AI-generated suggestions, not advice. You decide whether to use them. Check anything important yourself.
  7. The App is provided "as is", and our liability is limited as far as the law allows. Your mandatory consumer rights are not affected (sections 10 and 11).

1. What the App does

1.1 Purpose. SSARvent is a personal assistant for conversations that you take part in. It helps you remember and review what was said, by showing a live transcript and letting you keep notes, a summary and an evaluation of the conversation, and it suggests possible replies during formal conversations (for example with an authority, a landlord or a service provider) or friendly ones (for example with friends or family) (the "Intended Purpose"). To do this, the App listens to the conversation, converts speech to text, shows the transcript, suggests short replies when it detects a question, and can produce a summary and a coaching evaluation at the end. You can save and export your sessions.

1.2 How audio is captured differs by platform:

1.3 The App has no server of its own. Any accounts you create in the App are stored only on your device; the Publisher operates no user accounts on any server. The App does not show ads and does not include analytics or tracking. Transcript text (and, if you write it, your "About me" notes) is sent directly from your device to the AI provider you select (for example OpenAI, Anthropic, Google or DeepSeek, or another compatible service you configure), using your own API key. The Publisher does not receive, store or have access to your recordings, transcripts, notes, evaluations or API keys.

1.4 The App shows a visible indicator while it is listening, and it asks you to confirm a consent reminder before every session. You must not attempt to disable, hide or work around these features.

1.5 Not a medical device. SSARvent is not a medical device and is not intended to diagnose, treat, compensate for or monitor any medical condition. It is a general-purpose productivity tool. It has not been assessed or certified under Regulation (EU) 2017/745 on medical devices or any similar law, and it must not be used for any medical or health-care purpose or relied on in place of advice from a qualified health professional.

1.6 Any use of the App other than for the Intended Purpose and in accordance with these Terms is at your own risk and responsibility (see sections 4, 4A, 5, 11 and 12).

2. Eligibility

2.1 You must be at least 18 years old and able to enter into a binding contract. If you use the App on behalf of an organisation, you confirm that you are authorised to accept these Terms for it, that section 4A has been complied with, and that "you" includes that organisation.

2.2 You must not use the App if you are barred from doing so under the laws that apply to you.

3. License

3.1 Subject to these Terms, we grant you a personal, limited, non-exclusive, non-transferable, non-sublicensable and revocable license to install and use the App on devices that you own or control, for your own personal purposes and, subject to section 4A, for your internal business purposes.

3.2 You must not, and must not let anyone else: (a) copy, sell, rent, lease, lend, distribute, sublicense or otherwise make the App available to third parties, except as allowed by the app store through which you obtained it; (b) modify, translate or create derivative works of the App; (c) reverse-engineer, decompile or disassemble the App, except to the extent that applicable law expressly permits this despite this restriction; (d) remove or alter any notices of copyright, trademark or other rights; (e) remove, disable or work around the consent reminder, the recording indicator or any security feature; (f) use the App to build a competing product; or (g) use the App in breach of the law or of these Terms.

3.3 The App is licensed, not sold. We and our licensors keep all rights, title and interest in the App, including its name, logo, artwork and code. Open-source components included in the App are licensed under their own licenses, listed in the open-source notices; nothing in these Terms limits your rights under those licenses.

4.1 Transcribing a conversation can legally count as recording or intercepting it. The laws differ widely between countries, and between states or regions within a country. For example:

4.2 You agree that, before and while you use the App in any conversation, you will:

(a) tell all participants that the conversation is being transcribed by an AI assistant and that text is sent to a third-party AI provider, and obtain their consent wherever the law or any applicable policy requires it — and, to be safe, in every case where you are not sure; (b) stop using the App immediately if any participant objects; (c) comply with all laws that apply to you and to the other participants, including recording, wiretapping, eavesdropping, privacy, data-protection (including GDPR), confidentiality, employment and consumer-protection laws; (d) comply with the policies of your employer, school, clients and the meeting platform; and (e) where the GDPR or similar laws apply to you, act as the person responsible ("controller") for the personal data you capture and send to your AI provider, including responding to requests from the people whose data you processed.

4.3 The consent reminder shown by the App, and the ready-to-use consent notice we provide (consent notice), are aids only. They do not guarantee that your use is lawful in your situation, and they are not legal advice.

4.4 You alone decide whether, when, where, how and for what purpose you use the App, which conversations you transcribe, which AI provider receives the text, and whether you use any suggested reply. You are solely responsible for that use and for complying with all laws and rules that apply to it, including laws on recording, interception and eavesdropping, data protection (including the GDPR), confidentiality and professional secrecy, and the rules of your workplace, school and meeting platform. The Publisher does not control your use of the App and cannot check whether you informed the participants or obtained their consent.

4A. Intended use: personal, non-professional use and the GDPR

4A.1 The App is designed and intended for personal, non-professional use by individuals, in conversations they take part in.

4A.2 Where you use the App purely for personal or household activities (for example to remember a conversation with friends or family), the GDPR may not apply to that processing (the "household exemption", Article 2(2)(c) GDPR). Whether the exemption applies depends on the circumstances and is interpreted narrowly; it does not apply, for example, if you make the transcript available to an indefinite number of people. National laws on recording, privacy and confidentiality apply in any case.

4A.3 We recommend that you do not use the App for professional or business purposes — for example meetings at work, calls or meetings with clients, customers, patients or suppliers, negotiations, consultations, or any conversation in your capacity as an employee, self-employed person or representative of an organisation — unless you have first: (a) informed every participant that the conversation is being transcribed by an AI assistant and that text is sent to a third-party AI provider; (b) obtained their consent, or relied on another lawful basis, where the law requires it; (c) complied with your obligations as controller under the GDPR, including having a lawful basis (Article 6) and giving the information required by Articles 13 and 14; (d) obtained any permission required by your employer, organisation or clients; and (e) checked that your AI provider's terms are suitable for that data (for example a data processing agreement offered by the provider).

4A.4 If you use the App for professional or business purposes, you (or the organisation you act for) are the controller of the personal data of the other participants, and you — not the Publisher — bear sole responsibility for complying with the GDPR and any other applicable law for that processing. The Publisher never receives that data, does not act as your controller or processor, and does not enter into a data processing agreement with you.

4A.5 Whatever the purpose, always tell the people present that the conversation is being transcribed. This section adds to, and does not replace or weaken, sections 4 and 5. The consent confirmation before every session and the listening indicator remain mandatory, and the restrictions in section 5.1 apply to every use.

5. Acceptable use

5.1 You must not use the App:

(a) in job interviews, exams, tests, quizzes, certifications, competitions, academic work, or any other assessment where outside help or AI assistance is not allowed, or where the other side expects you to answer on your own — including by presenting AI-generated answers as your own knowledge; (b) to deceive, mislead, defraud, manipulate or impersonate any person or organisation, or to hide the fact that you are being assisted by AI where honesty about this is required or expected; (c) to record, transcribe or send to an AI provider confidential, secret, privileged or regulated information that you are not allowed to share with a third party — for example information covered by a non-disclosure agreement, professional secrecy (medical, legal, financial), state secrets, or your employer's or clients' internal information without permission; (d) to process special categories of personal data (for example health, biometric, religious, political or sexual-orientation data) or data about children, unless you have a lawful basis and all necessary consents; (e) covertly, or in any way that bypasses or hides the App's recording indicator, consent reminder or the operating system's microphone indicator; (f) to capture phone calls or the audio of other apps on mobile devices by any workaround; (g) to harass, stalk, spy on, monitor or profile anyone, or for surveillance of employees, students or family members; (h) for any unlawful purpose, or to generate or spread unlawful, defamatory, discriminatory or harmful content; (i) in situations where errors could cause death, injury, or serious harm (for example emergency services, medical decisions, operating vehicles or machinery), or for any medical or health-care purpose (section 1.5); or (j) in breach of your AI provider's terms or usage policies.

5.2 Allowed and encouraged uses include: conversations in which everyone knows about and agrees to the transcription; reviewing a conversation with friends or family who know you are using the App; practising for interviews or presentations with people who know you are using the App; mock interviews; language practice; reviewing and improving your own communication; and keeping notes of conversations you are entitled to record.

5.3 We may publish guidance on acceptable use. If we learn that a version of the App is being used in breach of this section, we may take reasonable steps, such as updating the App or terminating your license (section 13).

6. Your AI provider, API key and costs

6.1 To get answers and evaluations, you must have your own account and API key with an AI provider that the App supports (or a compatible service you configure). Your relationship with that provider is governed by its own terms of service and privacy policy, which you must accept and follow. The Publisher is not a party to that relationship and is not responsible for the provider's services, availability, security, data handling, model behaviour, or changes to its terms or prices.

6.2 You are solely responsible for all fees, usage charges and taxes on your AI provider account, including charges caused by long sessions, repeated requests, misconfiguration, or a lost or stolen API key. We recommend setting spending limits in your provider account.

6.3 The App stores your API key only on your device (in the operating system's secure storage on Android and iOS, and in a configuration file inside your user profile's installation folder on Windows). You are responsible for keeping your device and your key secure, and for revoking the key with your provider if you think it has been exposed.

6.4 Some providers process data outside your country. In particular, DeepSeek states that it processes and stores data in the People's Republic of China. Choose your provider with care, especially for work or personal information. See the Privacy Policy.

6.5 Optional features on Windows may send data to other services you choose (for example, cloud transcription that sends audio to your chosen provider, or opening a suggested question in your own ChatGPT or Claude browser session). These features are off unless you enable them, and the same rules in this section apply.

7. AI output — no professional advice

7.1 Speech recognition and AI models make mistakes. Transcripts may be incomplete or wrong, speakers may be misattributed, and suggested answers, summaries and evaluations may be inaccurate, outdated, biased, offensive or inappropriate for your situation.

7.2 AI output is provided for information and practice only. It is not legal, medical, financial, tax, psychological, employment or any other professional advice, and it is not a statement of the Publisher's views. You are responsible for checking AI output before you rely on it, say it, or act on it, and for everything you say or do in your conversations.

7.3 Scores and evaluations are automated opinions generated by an AI model. They must not be used as the sole basis for decisions about any person (for example hiring, firing, grading or disciplinary decisions).

7.4 Suggested replies are proposals generated automatically by a third-party AI model. They may be wrong, incomplete or unsuitable. You alone decide whether to use, change or ignore each suggestion; anything you say or do in a conversation, including a suggestion you repeat, is your own statement and your own decision.

8. Your content

8.1 "Your content" means the audio, transcripts, notes, "About me" text, answers, evaluations and exports created through your use of the App. As between you and us, you keep all rights in your content, subject to any rights of other participants and of your AI provider's terms.

8.2 Your content stays on your device (and goes to your AI provider as described above). We do not receive it, so we cannot recover it if you delete it, lose your device, uninstall the App, or if auto-delete removes it. You are responsible for backing up exports you want to keep and for deleting content you no longer need or are not allowed to keep.

8.3 You confirm that you have all rights and consents needed to create, store, export and share your content, and that doing so does not infringe anyone's rights.

9. Updates, availability and support

9.1 We may update, change or discontinue the App or any feature at any time, including to comply with law, store policies or AI provider changes. Some updates may be required to keep using the App.

9.2 The App depends on third-party services (your AI provider, operating system speech recognition, app stores) that we do not control. We do not guarantee that the App will be available, uninterrupted, compatible with your device, or error-free.

9.3 We have no obligation to provide support, but you may contact us at solutionareasoftware@gmail.com.

10. Disclaimer of warranties

10.1 To the maximum extent permitted by applicable law, the App is provided "AS IS" and "AS AVAILABLE", with all faults and without warranty of any kind. We expressly disclaim all warranties and conditions, whether express, implied or statutory, including warranties of merchantability, satisfactory quality, fitness for a particular purpose, accuracy, quiet enjoyment and non-infringement, and any warranty that the App or AI output will meet your requirements or be accurate, lawful to use in your situation, secure or uninterrupted.

10.2 Consumers in the EU/EEA, the UK and some other countries have statutory rights (for example, legal guarantees of conformity for digital content) that cannot be excluded by contract. Nothing in these Terms limits those rights. Where such rights apply, this section applies only to the extent the law allows.

11. Limitation of liability

11.1 To the maximum extent permitted by applicable law, and subject always to section 11.4, the Publisher, its officers, employees, contractors and licensors will not be liable for any indirect, incidental, special, consequential, exemplary or punitive damages, or for any loss of profits, revenue, business, goodwill, data, or opportunities, or for costs of substitute services, arising out of or related to the App or these Terms, under any theory of liability (contract, tort, statute or otherwise), even if we were advised of the possibility of such damages.

11.2 To the maximum extent permitted by applicable law, and subject always to section 11.4, the Publisher assumes no liability for: (a) your failure to obtain consent or to comply with recording, privacy or data-protection laws or with policies of employers, schools or platforms; (b) any use of the App in breach of section 5; (c) the acts, omissions, charges, data handling or security of your AI provider or any other third-party service; (d) inaccurate, incomplete or harmful AI output or transcripts; (e) loss, disclosure or deletion of content stored on your device, or exposure of your API key, caused by your device, its security, malware, or people with access to it; (f) any fines, penalties, claims or damages imposed on you; (g) any use of the App outside its Intended Purpose (section 1.1), including any professional use made without complying with section 4A, and any medical or health-related use (section 1.5); (h) any use of the App contrary to these Terms or to the law; or (i) any decision you take, or anything you say or do, based on a suggested reply, a transcript, a summary or an evaluation.

11.3 To the maximum extent permitted by applicable law, and subject always to section 11.4, our total aggregate liability arising out of or related to the App or these Terms will not exceed the greater of (a) the amount you paid us for the App in the twelve (12) months before the event giving rise to the claim, or (b) EUR 50 (fifty euros) (or the equivalent in your local currency).

11.4 Nothing in these Terms excludes or limits: (a) liability for damage caused intentionally or through gross negligence (Article 1355(1) of the Romanian Civil Code); (b) liability for death, personal injury or damage to health (Article 1355(3) of the Romanian Civil Code); (c) liability for fraud or fraudulent misrepresentation; (d) liability under mandatory product-liability law; (e) any mandatory rights you have as a consumer, including under the consumer-protection law of your country of residence and the legal guarantee of conformity for digital content where it applies; or (f) any other liability that cannot be excluded or limited under applicable law. In those cases our liability is limited only to the extent the law permits.

11.5 If you are a consumer, sections 10, 11.1, 11.2 and 11.3 apply only to the extent permitted by the consumer-protection law that applies to you (in Romania, including Law no. 193/2000 on unfair terms in contracts concluded with consumers). Nothing in these Terms limits mandatory consumer rights.

12. Indemnification

12.1 To the extent permitted by applicable law, you agree to defend, indemnify and hold harmless the Publisher, its officers, employees, contractors and licensors from and against any third-party claims, demands and proceedings, and the resulting losses, damages, fines, penalties, costs and expenses (including reasonable legal fees), to the extent they arise out of: (a) your use of the App outside its Intended Purpose or in breach of these Terms, including sections 4, 4A and 5; (b) your failure to inform participants or obtain consent, or your breach of any recording, wiretapping, privacy, data-protection or other law; (c) your content; (d) your breach of your AI provider's terms; or (e) your violation of any rights of a third party, including participants in your conversations.

12.2 We will notify you of any such claim within a reasonable time, and we may choose to control the defence at your expense. You must not settle any claim that affects us without our written consent.

12.3 If you are a consumer, this section applies only to the extent permitted by the consumer-protection law of your country of residence, and only for losses that are caused by your culpable breach of these Terms or of the law and that were reasonably foreseeable. It does not make you liable for losses caused by the Publisher's own fault, it does not shift any burden of proof to you, and it does not give the Publisher rights beyond those it would have under the general rules of civil liability.

13. Termination

13.1 These Terms apply until terminated. You may terminate them at any time by uninstalling the App and deleting its data (Settings → "Delete all data", then uninstall).

13.2 We may suspend or terminate your license immediately, by notice where reasonably possible, if you materially breach these Terms (in particular sections 4, 4A and 5), or if required by law, a court, an app store or a regulator. We may also stop offering the App to everyone.

13.3 When the license ends, you must stop using the App and delete it. Sections 1.5, 3.3, 4, 4A, 6.2, 7, 8, 10, 11, 12, 15, 17 and 18, and any other provision that by its nature should survive, survive termination.

14. Changes to these Terms

14.1 We may change these Terms, for example to reflect changes in the App, the law or store policies. The version number and effective date are shown at the top. When we make material changes, the App will ask you to review and accept the new version before you continue using it. If you do not accept the changed Terms, you must stop using the App.

14.2 Changes do not apply retroactively to events before the new version takes effect.

15. App store terms

15.1 General. If you obtained the App from an app store, you must also comply with that store's terms. If there is a conflict between these Terms and the mandatory terms of the store, the store's terms prevail to the extent of the conflict.

15.2 Apple App Store (iOS). If you obtained the App from the Apple App Store, the following also applies, and the Apple Licensed Application End User License Agreement (https://www.apple.com/legal/internet-services/itunes/dev/stdeula/) applies to the extent these Terms do not address a matter:

(a) These Terms are concluded between you and the Publisher only, not with Apple Inc. ("Apple"). The Publisher, not Apple, is solely responsible for the App and its content. (b) The license in section 3 is limited to using the App on Apple-branded products that you own or control, as permitted by the Usage Rules in the Apple Media Services Terms and Conditions, except that the App may be accessed by other accounts associated with you via Family Sharing or volume purchasing, where applicable. (c) Apple has no obligation whatsoever to provide any maintenance or support services for the App. (d) If the App fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any) for the App to you. To the maximum extent permitted by law, Apple has no other warranty obligation whatsoever with respect to the App, and any other claims, losses, liabilities, damages, costs or expenses attributable to any failure to conform to any warranty are the Publisher's responsibility, to the extent not effectively disclaimed under these Terms. (e) The Publisher, not Apple, is responsible for addressing any claims by you or any third party relating to the App or your possession and/or use of it, including (i) product liability claims; (ii) any claim that the App fails to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer protection, privacy or similar legislation. (f) In the event of any third-party claim that the App or your possession and use of it infringes that third party's intellectual property rights, the Publisher, not Apple, is solely responsible for the investigation, defence, settlement and discharge of that claim. (g) You represent and warrant that (i) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a "terrorist supporting" country; and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties. (h) Questions, complaints or claims about the App should be sent to the Publisher at the contact details in section 19. (i) You must comply with applicable third-party terms of agreement when using the App (for example, your AI provider's terms and your wireless data service agreement). (j) Apple and Apple's subsidiaries are third-party beneficiaries of these Terms, and upon your acceptance of these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary.

15.3 Google Play (Android). If you obtained the App from Google Play, the Google Play Terms of Service (https://play.google.com/about/play-terms/) also apply. Google is not a party to these Terms and is not responsible for the App. Refunds for any paid version are handled under Google Play's refund policies.

15.4 Windows / direct download. If you obtained the App directly from us or from the Microsoft Store, these Terms apply in full, together with the Microsoft Store terms where relevant.

16. Export control and sanctions

You must comply with all applicable export-control and sanctions laws. You must not use, export or re-export the App to any country, entity or person subject to sanctions or embargoes under the laws of the European Union, the United Nations, the United States or any other applicable jurisdiction.

17. Governing law and disputes

17.1 These Terms and any dispute arising out of or related to them or to the App are governed by the laws of Romania, without regard to conflict-of-law rules, and, where applicable, by the law of the European Union. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

17.2 The courts of Cluj-Napoca, Romania have jurisdiction, except that if you are a consumer, you keep the protection of the mandatory laws of your country of residence and you may bring proceedings in the courts of your country of residence.

17.3 EU consumers: the European Commission provides information about out-of-court dispute resolution at https://consumer-redress.ec.europa.eu/. Romanian consumers may also contact ANPC (https://anpc.ro/). We are not obliged, and do not commit, to take part in alternative dispute resolution proceedings unless required by law.

17.4 Before starting formal proceedings, please contact us at solutionareasoftware@gmail.com so that we can try to resolve the issue informally within 30 days.

18. General

18.1 Entire agreement. These Terms, together with the Privacy Policy and any app-store terms that apply, are the entire agreement between you and us about the App. 18.2 Severability. If any provision is held invalid or unenforceable, it will be enforced to the maximum extent permissible and the remaining provisions remain in full force. 18.3 No waiver. Failure to enforce a provision is not a waiver of our right to do so later. 18.4 Assignment. You may not transfer your rights under these Terms. We may transfer our rights and obligations to an affiliate or a successor (for example, if the App is transferred to another company), provided this does not reduce your rights as a consumer. 18.5 Language. These Terms are written in English. Translations may be provided for convenience; if there is a conflict, the English version prevails, unless mandatory law requires otherwise. 18.6 Force majeure. We are not liable for delays or failures caused by events beyond our reasonable control.

19. Contact